FAQ

 

HOW DOES SIGNUP WORK?

Once you purchase your app (£399 +VAT one time creation cost), we will begin work on your app design and build and you will receive your login details. You send us your logo, website address (if you have one), and we will take care of the rest. Your £44.99/month software subscription will only begin once your app is live and available in the app stores. 

 

HOW LONG DOES IT TAKE FOR MY APP TO GO LIVE?

Our average time for apps to be available for download in the app store for your customers is 14 days. 

 

HOW DO I RECEIVE CUSTOMER PAYMENTS?

At BeansUp, we don't have any access to the money generated by your app. The control is in your hands. We use an amazing payments processor called Stripe©. In less than 30 seconds you can setup and link a Stripe merchant account with your app. Utilising Stripe© as our payments processor brings huge benefit to both you as the business owner and the customers purchasing through your app. Customers purchases are protected with bank-level 256 bit encryption. Customer payments through the app go directly into your Stripe Merchant Account. You can select to be paid on a rolling daily, weekly, or monthly basis.

The best part? Not only is Stripe super secure, but it has the cheapest per transaction rate of any online payments company at 1.4% +20p. Compare that to Paypal at 3% +25p, and the fact that Stripes rate is fully negotiable on transactional volume and you have a brilliant payment package for your business, and your customers. 

 

WILL I BE CHARGED FOR CUSTOMER CARD TRANSACTIONS?

The best part? Not only is Stripe super secure, but it has the cheapest per transaction rate of any online payments company at 1.4% +20p. Compare that to Paypal at 3% +25p, and the fact that Stripes rate is fully negotiable on transactional volume and you have a brilliant payment package for your business, and your customers. We do not take any percentage of revenue no matter how much you process. Our subscription will remain fixed, forever :)

 

HOW DO I RECEIVE ORDERS?

As part of your £399+VAT app creation fee we include a Google Nexus Tablet and mount which allows you to view and interact with customer orders. Your staff simply read orders as they appear on the screen and ring them into your existing till/POS system. Simple. 100% compatibility.